Frequently Asked Questions

How do we communicate?

Communication is done via email or phone.  If your location is local face-to-face meetings can be arranged.  Delivery and return of work is by email.

Why should I give you my project?

When hiring CAW Secretarial Services you do not have to worry about the extra space, furniture or equipment required. You do not have the employee hassles, no PAYE, National Insurance, overtime, pension costs, coffee breaks, maternity, sickness, holidays or training as you would for temporary staff.  You only pay for time used.

How do I pay?

You will be invoiced immediately after completion of project for the hours worked and payment details are included on the invoice.

What benefits can CAW Secretarial Services offer me?

Using CAW Secretarial Services can provide a variety of long and short term benefits including:

  • No costs in employing temporary staff

  • No recruitment costs or legal responsibilities (e.g. redundancy)

  • Not restricted to normal office hours

  • Trained and well qualified in the secretarial profession

  • Take work at short notice

  • Can be assured of a high standard of work at all times

What about confidentiality?

Using CAW Secretarial Services is the perfect solution to keeping your confidential work safe.  I am a knowledgeable secretary with over 30 years extensive experience behind me and guarantee confidentiality at all times.  CAW Secretarial Services complies with the Data Protection Act 1988 and are able to supply a confidentiality agreement or sign your own confidentiality agreement if required.

Are there any "hidden" costs?

No.  You only pay for the time spent on the project and disbursements (e.g. stationery, phone calls, emails, copying, scanning and postage), which will be charged separately and explained before commencement of project and itemised on the invoice.

What are your normal office hours?

Normal office hours are Monday to Thursday 08:00am to 5:00pm and Friday 08:00am to 4:00pm.  If you need to contact CAW Secretarial Services outside these hours you can send an email.

Can you meet our deadlines?

No work will be undertaken that cannot be completed within the time required.  Deadlines for return of assignments will be discussed and agreed to customer specifications.

How can CAW Secretarial Services help me?

I can save you time.  I can take care of the secretarial and/or administrative tasks in order that you concentrate more on your business and what you have to do.


How do I start using your services?

Simply call 07596 944 326 or email with your requirements.


Do you complete tasks at short notice?

Of course!  I work in a very flexible way and will always try to help with those urgent tasks.


Can you work for me on a regular basis?

Of course I can.  I am happy to work for you on an hourly rate as and when you need me.  I can be as flexible as you need me to be.